Virginia Tech - Invent the Future
A Toolkit for  21st Century Leaders -  The Roanoke Higher Education Center - Roanoke, Virginia


B. Scott Crawford
Professional Development Officer at StarValley Credit Union, Roanoke, VA

Scott is employed as a trainer for StarValley Credit Union and previously worked at Member One Federal Credit Union. In addition to his work at StarValley and Member One, he brings over 20 years of experience in education having served as a high school history teacher, social studies coordinator, and a director of education for a fine arts museum. At Member One, Scott developed new curriculum that allowed for a humanities and arts-based approach to business training. This unique method earned Member One national recognition with the 2013 CUNA HR/TD Excellence in Employee Engagement Award. Scott is a strong believer in the use of games to help make work fun and improve performance.

In addition, Scott serves on the City of Roanoke's Arts Commission and is employed as an adjunct instructor at Virginia Western Community College. He recently published a book through iTunes chronicling his research on a heretofore unknown postmortem portrait by the 19th century American artist Lilly Martin Spencer.

Scott is a graduate of Old Dominion University having earned a Master's degree in History.

Elizabeth "Eli" Jamison
Adjunct Professor at Virginia Tech

Eli has been engaged in leadership and organizational development consulting for public, private, and nonprofit organizations for over 20 years. She spent more than 10 years at Radford University serving as director of the Master of Business Administration program and Leadership Development Center, and as an adjunct instructor of management in the College of Business and Economics. She is currently an adjunct professor at Virginia Tech.

Eli's expertise, engaging presentation style, and ability to create customized training programs have afforded her the opportunity to provide keynote addresses for a variety of professional associations, as well as deliver customized training programs for organizations both locally and across the United States. Eli received her Bachelor's degree from James Madison University, Master's degree from Vanderbilt University, and Doctorate degree from Virginia Tech.

Bill Kennan, Ph.D.
Professor of Communication, Radford University

Bill has recently returned to the faculty at Radford University after 17 years in administration. He has served as the Vice Provost for Academic Affairs, Associate Dean of the College of Humanities and Behavioral Sciences, and Chair of the Department of Communication. As a professor of communication of 35 years, he taught a variety of classes at the undergraduate and graduate levels, including organizational communication, persuasion, research methods, public speaking, change and innovation, and training and development. His research focuses on social capital and public relations.

Bill has also served as a consultant and trainer for a variety of organizations. His skills in this area include teamwork, leadership, conflict, change management, information management, and international and intercultural communication.


Janet Crawford
As a professional coach, Janet leverages her experience as a health care executive where she learned the value and challenge of creating and maintaining an engaged and highly trained staff, of balancing attention on both strategy and operations, and of cultivating a style of courage and collaboration to improve results. Janet served on numerous state and national policy making committees which strengthened her ability to find sustainable solutions by honing in on the common ground issues. Personally committed to continuous learning and growth, Janet works with organizations and leaders who recognize the critical importance of emotional intelligence and communication skills to achieve their strategic initiatives while maximizing operational excellence. She applies the principals of neuroscience to help her clients find ways to thrive in times of change, take calculated risks, and live into their potential. As a coach, presenter and meeting facilitator, Janet is known for her ability to challenge conventional thinking and promote possibility thinking to create sustainable change.

Janet holds a BA in Business Administration from Baylor University and an MBA/MHA from the University of Missouri-Columbia. She is a graduate of Coaching University, and has earned the designation of Professional Certified Coach from the International Coach Federation. For 18 years, Janet enjoyed a fulfilling and rewarding career in healthcare leadership positions working for HCA and Carilion Clinic. In 2004, she stepped officially into the world of entrepreneurship launching her career as a Professional Coach and Speaker through her business Extra Ordinary Living. Janet is active in the ICF Virginia Chapter, and has incorporated coaching principles and philosophies into all of her life as she pursues the journey of extraordinary.

Susan Swan Consulting LLC
Susan focuses her practice on coaching executives and managers to assist them in effectively communicating with others. She conducts seminars on effective communication, teambuilding, managing conflict, and adapting to an ever changing workplace. Susan is a certified coach and an individual who assists companies with their hiring process to ensure the skill set of applicants matches the job duties and the culture of the company.

Her background includes the development of policies for a drug free workplace and she has served as a consultant for the US Department of Labor and the Island of Bermuda. As Vice-President of Reach Workplace Solutions, a division of Diamond Healthcare Corporation, she was responsible for 9 sites and sixty employees. Susan served as Executive Director of the Employee Assistance Program (EAP) for central Virginia for 18 years, and under her leadership the EAP won several awards including the best EAP for small business from the White House Conference for a Drug Free America. Virginia Tech called upon her in 2007 to counsel and support faculty and students in dealing with the deadly shooting where 32 individuals were killed and 17 wounded.

Susan holds a Master of Science degree in Management from Lesley University and she completed additional graduate work in counseling. Her undergraduate focus was in sociology and psychology.

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