Doors of opportunity open and close, often without notice. Potential customers and clients are peeking their heads in the doors of your business. Is your team holding that door open with a smile or are they closing it before the customer gets all the way through? The Virginia Tech Sales and Service Series offers courses and solutions for all business types. Our Customer Service program is designed for all industries and all employees interested in utilizing service as a competitive advantage leading the way to increased profit. The Hospitality Sales program focuses on growing innovative hotel sales professionals that are on top of new trends in prospecting and client development while fostering a solid foundation in negotiating, contracting and marketing. For those who specialize in food and beverage, our Catering Sales program is designed for catering professionals who want to update their skills and knowledge in order to win at selling in today’s market.
For More Information Contact:
Howard Feiertag
Hospitality and Tourism Management, Pamplin College of Business
Inn at Virginia Tech (0104)
Virginia Tech
Blacksburg, VA 24061
(540) 231-9459
Email: howardf@vt.edu