Management, Methods, and Money: Understanding Concepts in Capacity Development - July 18-20, 2017 -  Virginia Tech Richmond center -   Richmond, Virginia

General Information

Virginia Tech, under the auspices of a grant from the Virginia Department of Health (VDH), is pleased to announce the addition of another short course for waterworks personnel. This course focuses on the issues associated with capacity development (CD) in the waterworks industry. CD is broad term, encompassing many areas, including the managerial, technical, regulatory, and financial aspects of operating and maintaining a waterworks. If a waterworks is not in compliance, is not able to provide the needed quantity and quality of water, and cannot respond well to emergency situations, there are serious problems with the capacity of the waterworks. The goal of this course is to help the decision-makers for a waterworks and those who influence the decision-makers establish appropriate management and financial systems for maintaining and improving their waterworks.

The specific course objectives are as follows:

  1. Understanding the obligations of those involved in decision making. [Compliance: It’s not just for operators.]
  2. Provide financial understanding and resources to justify operational, maintenance, or expansion cost
  3. Introduction to hands-on waterworks evaluation tools (CUPSS, AWWA, water loss)

The course begins with a definition of CD and the description of a case study in which CD is a problem. As the various course topics are introduced over a period of three days, the lessons learned are applied to the case study. Among the topics addressed are: Owner Responsibility/Liability, Business/Managerial Operations, Utility Operations/Asset Management, and Use of Software Tools. The course ends with final recommendations for the case study, an evaluation of the course, and a quiz. Participants will receive a manual that was expressly developed for this course.

Instructors for the course are recruited from municipalities, VDH, and Virginia Tech. Class size will be limited to 25 people.

Participant Funding

Virginia Tech has been awarded grant monies from VDH for participant funding for this course. Funding covers all but a small portion of your registration fee; e.g., if you choose to stay at the hotel, you will only pay $79 for lodging, food, and course materials. Commuters will pay a registration fee of $50. Sign up early to ensure your seat in the course, as space is limited.

Location and Lodging

The course will be offered at the Virginia Tech Richmond Center located at 2810 Parham Road, Suite 300, Richmond, Virginia. Lodging will be offered for participants at The Westin Richmond, located at 6631 West Broad St., Richmond, Virginia 23230. If you register under the single-occupancy option, a lodging reservation will be made in your name for the nights of July 17, 18, and 19, with check out on July 20.

Continuing Education Units

You will earn 2.2 CEUs (equal to 22 contact hours) for successful completion of the course. A certificate of completion will be awarded at the conclusion of the course.

The registration fee includes course materials, instruction, daily breaks and lunches, and one dinner. - Register now!

For More Information

Please feel free to contact Dr. Gregory Boardman, Professor of Civil and Environmental Engineering at Virginia Tech, if you have any questions about the content of the course, Dr. Boardman can be reached by e-mail: or phone: 540-231-1376.

For more information about registration please contact Nancy Rakes by email: or phone: 540-231-2922, for more information about lodging and scholarships, please contact Briana Blanchard by email: or phone: 540-231-2014

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