Angie O'Brien and Mary Talley
Advancing Lean Leadership
O'Brien is the Client Services Supervisor for the Roanoke City Department of Social Services, serving the city for over 16 years. She is an alumni from Emory & Henry College and a certified Lean Practitioner. She led the creation of the Star Academy that provides training to promote leadership skills.
Talley is a Senior Financial Systems Accountant, supporting Roanoke City’s CGI Advantage financial system, Lawson payroll and retirement system. She has been with the City for 7.5 years and in her current position 3.5 years. Prior to this, she was the AP Supervisor. Talley has completed Lean 1, Lean 2 and Lean Six Sigma Green Belt certification. She is one of the leader for Roanoke’s Star City Innovators.
Moving from an Expert to a Strategic Facilitator
Smith is the Managing Partner of Fortify Leadership Group. Since 2001, he has been an executive coach to management and leadership professionals in both for-profit and not-for-profit organizations. Working for Capital One and Carilion Clinic, Jeff brings over 25 years of experience.
Lean Projects as an Experiential Learning Tool
Cherbaka is the Collegiate Associate Professor for Virginia Tech's Industrial and Systems Engineering (ISE). She received her Ph.D. from Virginia Tech is ISE and was an independent consultant to manufacturing companies prior to her current position.
Modena Henderson, MHA
Henderson is the Vice President, Laboratory Services for Carolinas HealthCare System. She is responsible for laboratory services at Carolinas HealthCare System's metro-area hospitals and health pavilions, overseeing reference laboratory services for more than 1,000 physicians, nursing homes and hospitals through the Carolinas Laboratory Network.
Over a 20-year period, Modena has worked in an array of areas, including quality, customer satisfaction, regulatory/compliance, sales, service, human resources and information technology.
Modena joined Carolinas HealthCare System from Solstas Lab Partners, where she was vice president of hospital operations. In that role, she was the senior executive for laboratory operations with 20 healthcare facilities. She also served for five years as vice president and general manager for Carilion Labs in Virginia, responsible for eight laboratories and more than 1,000 providers.
Prior to joining Carilion, Modena was general manager at West Penn Allegheny Health System in Pennsylvania, overseeing six hospital laboratories. She has also been a director at Humility of Mary Health Partners in Ohio.
Modena earned a bachelor's degree in medical technology from the University of Dayton and a master's degree in hospital and health administration from Xavier University in Cincinnati.
Welcome Address, Moderator, Emcee
Leigh is the President of OpX Solutions, LLC and a Managing Partner with Leadership Management Institute. Leigh has 25 years of leadership and management experience, within both government and corporate environments. Leigh retired from the Navy as a Commander in 2008.
Following active duty, Leigh spent 13 years with General Electric and held various leadership and senior management positions at several different manufacturing sites. During his last five years with GE, He was an internal lean consultant and helped over 25 GE factories/suppliers and hundreds of work teams become more productive, reduce costs, and improve their bottom line. Leigh learned his skills from Shingijutsu consultants, considered by many to be the best in the world. He left the corporate world and started OpX Solutions because of his desire to more closely help others achieve success, both in their personal and professional lives, and to be more involved in the Roanoke area.
Leader Standard Work in the Utility Industry
Miller has over 32 years in the electric utility industry with experience in a wide variety of functions. While at Appalachian Power Company, he has held positions in transmission, engineering, distribution line and safety. In Miller’s current role as the continuous improvement manager for Appalachian Power, he is responsible for implementing and sustaining continuous improvement programs within the operating company. Miller has experience in implementing a lean management system including the use of "6S," visual process adherence and performance, standard work and problem solving techniques.
Dyer, president of Process Innovations, Inc., has over 32 years of experience helping organizations achieve their improvement goals. Dyer started his career with General Electric and then went to Ingersoll-Rand before starting his own consulting company. He is also a Contributing Editor for IndustryWeek magazine, a periodical focused on helping organizations achieve their improvement goals and he is a judge for an annual competition that recognizes the best performing operations in North America. He is an author of a book on leadership set to publish in April 2019.
Dyer has an electrical engineering degree from Tennessee Tech University, as well as an international master's of business from Purdue University and the University of Rouen in France.
Lean Management, Total Productive Management (TPM), Six Sigma and How They Work Together to Improve Your Results
Buehlmann, a faculty at the Department of Sustainable Biomaterials at Virginia Tech, focuses on manufacturing systems. He practices and promotes Lean Principles as a way to improve business results.
Examples of Lean in Businesses
Deck has over 20 years of experience as a Lean practitioner in the automotive industry, holding various management positions including Plant Manager in a manufacturing facility. For the past 10 years she has been teaching courses at Virginia Tech which include Lean concepts and leadership.
Chad Sweeny & Jessica Webb
Kaizen in Action! (in Local Government)
Sweeney has been with Roanoke County since January 2000. He has been in the Communications and Information Technology Department since May 2006 and currently serves as the Enterprise Services Manager, leading the areas of document management, technology project management and web services within CommIT. His responsibilities include project management, technology, procurement, vendor management, system oversight and strategic planning activities. He’s a past chair of Leadership Roanoke Valley and holds a Masters in Business Administration. He’s a certified Project Management Professional (PMP).
Webb is the Administrative Services Coordinator for Roanoke County Department of Social Services, serving in this capacity since July 2018. Prior to this, Webb spent 12 years in local government, working with the Children’s Services Act (CSA) departments in Roanoke City and Roanoke County. She is a Certified Lean Practitioner through Virginia Tech.
Root Cause Analysis in Excel® with ThinkReliability
Williamson is a Managing Principal Consultant with Leverage Point, an IT project and service management consulting firm, and an instructor at Virginia Tech’s department of Continuing and Professional Education.
Baraka Kasongo & Elizabeth Hord
Bridging Language Gaps with Lean
Kasongo is a transformational leader who has achieved a tremendous record of success in various aspects of his life. He demonstrates an exceptional ability to lead, innovate and pioneer new paths through his collaborative nature. His passion for bridging language and cultural barriers is fueled by his experience of being a refugee in five different countries for a period of seven years.
He founded VOLATIA to be the means through which he can mitigate linguistic and cultural disparities that exist in every community throughout the United States and around the world. He serves on numerous boards that focus on creating and fostering diversity and inclusion at every point of contact.
Hord is an energetic professional with an inherent love for working with people. Her passion for the language industry resulted from her experience of being hospitalized while traveling abroad and seeing first-hand the breakdown of service delivery due to language and cultural barriers. She is now a Client Relationship Manager with VOLATIA and focuses on being the connecting link within the organization. She holds a Bachelor of Arts in Psychology and Sociology, with a concentration in Anthropology from Roanoke College.
Value Stream Mapping Administrative & Office Processes
Oakes is the Manufacturing Manager for Merit Medical and is responsible for the procedure tray assembly process. He is a graduate of Virginia Tech with a Bachelor of Science degree in Industrial Engineering and Operations Research and Lynchburg College with a Master of Arts degree. He is a Lean Six Sigma Master Black Belt and a former Project Manager for GENEDGE.
Norm Mortensen & Kim Knapp
Advanced Manufacturing Learn & Earn
Mortensen is the Dean of Technology at BridgeValley Community and Technical College. He’s earned a Bachelors and Masters in Electrical Engineering from Kansas State University and Masters in Physics from Hopkins University.
Knapp is the Director of Workforce and Economic Development at BridgeValley Community and Technical College. She earned a Masters in Adults & Technical Education from Marshall University and is a Lean Six Sigma Green Belt.
Nelson J. Teed
Top Ten Do's and Don’ts for Lean Six Sigma Implementation
Teed is a Mechanical Engineer with over 35 years of experience planning and leading Lean and Six Sigma improvement efforts. He has lead with Lean as Executive Director of the Manufacturing Technology Center, founder and president of a successful Lean Six Sigma consulting firm and holder of senior management positions.
Emily Dorr & Arnold Gates
Lean Culture Utilizing Change Agents
Dorr is a graduate of West Virginia University with a Bachelors in Industrial Engineering. She currently serves as Manufacturing Engineering Supervisor at Altec Industries in Daleville, Va. She has been a Lean Leader for five years.
Gates spent most of his youth in American Samoa. He served six years in the U.S. Air Force and is a graduate of West Virginia University with a Bachelors in Mechanical Engineering. He is currently a Manufacturing Engineer/Supervisor at Altec Industries in Daleville, Va., and has been a Lean Leader for three years.
Cynthia Popernack & Lynn Miller
Revitalizing Continuous Improvement
Popernack has been an Industrial Engineer with Canon Virginia, Inc., for over 26 years. Equipment justification and optimization, facility layout and space management, and continuous improvement are her frequent activities.
Miller, an Industrial Engineer with Canon Virginia, Inc., thrives on building consensus among teams in order to make improvements in manufacturing and Oracle ERP/Supply Chain systems. Prior to her current position, she served as an engineer at Howmet Casting and was a middle school Algebra/Science teacher.
Kyle Moyers and Kara Contessa
Visual Workplace in Custom Manufacturing
Moyers is a graduate of West Virginia University with a Bachelors in Industrial Engineering. She currently serves as Manufacturing Engineering Supervisor at Altec Industries in Daleville, Va., and has been a Lean Leader for eight years.
Contessa is a graduate of West Virginia University with a Bachelors in Industrial Engineering. She currently serves as Manufacturing Engineer/Supervisor at Altec Industries in Daleville, Va. She has been a Lean Leader for five years.
Chris McDowell PhD and Lesley Kees
Triumphs and Challenges with Lean Implementation in the Bioprocess Industry
McDowell is the Site Lead and Head of Operations for Novozymes Salem. He has worked for Novozymes for 17 years in a variety of operations and process development roles, including time in N.C. and N.E. He has a Bachelor of Science in Chemical Engineering from Virginia Tech and a PhD in the same from N.C. State.
Kees is a Continuous Improvement Manager at Novozymes. He is responsible for supporting Novozymes’ manufacturing sites in Salem, Va. and Franklinton, N.C., in implementing and improving their lean management and production systems.
James Smith and Tom Zbell
Smith is a Regional Growth Manager for GENEDGE, the Virginia Manufacturing Extension Partnership. He has a background in Manufacturing/Electronics and Business administration. He has experience in product design, quality assurance, sales, workforce and enterprise growth services. He is trained in Lean and Six Sigma.
Zbell has been a project manager at Genedge for 19 years. He spent 25 years implementing Lean concepts in various industries around the Commonwealth. He has a Bachelor of Science in Manufacturing Engineering, a Masters in Organizational Management and over 40 years’ experience in various industries.
Toyota Kata: Changing Culture Through Problem-Solving Routines
Fuchs has served the Maryland World Class Consortia since 1996. He has been the Executive Director of the non-profit since 2008. He is Lean Bronze and Silver Certified and is an Examiner with both the Shingo Institute and the Association for Manufacturing Excellence (AME). His focus areas include leadership, culture change and lean business strategy.