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Institutional Performance Management: Taking BI To the Next Level

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In September of 2006, Secretary Spellings' Commission on the Future of Higher Education called for a reformation of higher education by advising that, "To meet the challenges of the 21st century, higher education must change from a system primarily based on reputation to one based on performance." Never before has visibility into higher education's performance been more critically requested. Across the country four- and two-year schools are being pressured to improve and openly account for performance. To response to this call for increased accountability institutions should begin actively developing Institutional Performance Management (IPM) solutions to assist leadership with measurable performance improvement.

Many schools have developed data warehousing solutions to improve speed and flexibility of reporting and analytics. These solutions often provide great benefits for IT, IR and staff across campus. Despite this success, most reporting solutions have had little impact on the executive layer. Many executives find reports confusing or ineffective. Reports don't address their most important areas of concern - progress towards institutional goals and objectives. It is time to take BI to the next level; to move beyond daily operational reporting. Building upon our success with data warehousing, the time is right to transform data one more time; into the context of strategy, goals, objectives and performance indicators. This presentation outlines one approach to this new and challenging opportunity to leverage that most valuable asset we call information.

Henry Stewart
Executive Director, Performance Management Solutions
SunGard Higher Education

From 1990 to 1997 Henry was Director of Planning and Data Administration for Administrative Computing Services at the University of Rochester (UR) and before that, Director of Administrative Computing at Williams College. From 1997 to 2005 Henry led data warehouse, reporting and analytic initiatives for PeopleSoft's higher education division. In the Spring of 2006 Henry joined SunGard as Executive Director for Institutional Performance Management (IPM). IPM solutions provide senior management teams with configurable performance management scorecards, reports and analytics directly linked to unique institutional goals and performance objectives.