Module Descriptions

Module 1
Office Systems and Technology

Technical terminology, hardware for computer operations, the network enterprise, document layout and design, system security, system software and software for business applications, office design, and ergonomics

Module 2
Office Administration

File management, composition and editing, research and reference, rules of grammar, and information distribution

Module 3
Management

This is the last module required for the Certified Professional Secretary exam and covers such topics as human resources, accounting procedures and analysis, time management, and communication

Module 4
Advanced Organizational Management

This module is required for the Certified Administrative Professional exam in addition to prior modules. In-depth topics include Organizational planning, team skills, advanced administration, and advanced communication